Frequently Asked Questions
Got Questions? We've Got Answers!
What is SmartRestra?
SmartRestra is a digital QR menu solution for restaurants that allows customers to scan a QR code and access the menu on their mobile devices without downloading an app.
Do customers need to download an app?
No, SmartRestra is a web-based platform. Customers can simply scan the QR code with their smartphone camera and access the menu without downloading any app.
Is SmartRestra secure?
Yes, SmartRestra ensures a secure and encrypted experience. No customer data is stored, and payments (if enabled) are processed through trusted gateways.
Can I customize the QR menu design?
Yes, you can personalize your digital menu with your restaurant’s branding, colors, logo, and even add images of dishes.
Does SmartRestra support multiple languages?
Yes, our platform supports multilingual menus, allowing restaurants to cater to diverse customers.
Do I need technical knowledge to use SmartRestra?
No, SmartRestra is user-friendly and requires no coding or technical skills. Anyone can set up and manage their digital menu with ease.
Will SmartRestra branding appear on my QR menu?
By default, the SmartRestra branding appears on free plans. However, premium plans allow you to remove branding for a more professional look.
How many times can customers scan my QR code?
Each plan has a specific scan limit per month. You can upgrade your plan to increase your monthly scan limit.
How much does SmartRestra cost?
We offer multiple pricing plans, including a free version, a monthly/annual subscription, and a lifetime plan. Visit our pricing page for details.
What if I need help setting up my menu?
We offer customer support and setup assistance. You can contact our support team for guidance.
Can I set different menus for different times of the day?
Yes, with SmartRestra, you can create different menus for breakfast, lunch, and dinner, automatically switching based on the time.
Is there a way to highlight best-selling or special dishes?
Yes, you can mark certain dishes as "Recommended" or "Special" to attract customer attention.
Can I add images and descriptions to menu items?
Yes, you can upload high-quality images and detailed descriptions for each menu item to enhance customer experience and increase sales.
Does SmartRestra offer customer feedback collection?
Yes, premium plans include a feedback collection feature that allows customers to rate their experience and leave reviews.
Can I use my own domain for the digital menu?
Yes, we offer a custom domain feature, allowing you to use your own restaurant domain (e.g., menu.yourrestaurant.com) instead of the SmartRestra URL.
How does the QR menu work?
Once a restaurant sets up its digital menu on SmartRestra, a unique QR code is generated. Customers scan this QR code using their smartphone camera to view the menu instantly.
Can I update my menu anytime?
Yes! You can update prices, add or remove menu items, and change categories in real time without needing to reprint QR codes.
How do I generate a QR code for my restaurant?
After registering with SmartRestra, you can create a digital menu, and our system will automatically generate a QR code for you to download and print.
What devices support SmartRestra?
SmartRestra works on all smartphones, tablets, and computers with an internet connection. It is fully optimized for iOS and Android devices.
Can I enable online ordering from the QR menu?
Yes! Depending on your selected plan, you can enable online ordering so that customers can place orders directly from their mobile devices.
Can I create separate QR codes for different tables?
Yes, SmartRestra allows you to generate table-specific QR codes, making it easier to track orders and enhance customer service.
Is there a limit to how many menu items I can add?
Each plan has different limits on menu categories and items per category. You can check our pricing plans for more details.
Can I track analytics on my QR menu?
Yes, our premium plans provide analytics on QR scans, popular menu items, and customer interactions.
Does SmartRestra support GST invoicing?
Yes, if you enable online ordering, you can generate GST-compliant invoices for customer orders.
How do I get started with SmartRestra?
Simply sign up, create your digital menu, generate your QR code, and start using it instantly in your restaurant.
What happens if I exceed my scan limit?
If you exceed your plan’s scan limit, you will need to upgrade to a higher plan or purchase additional scan packs.
Can I schedule menu updates in advance?
Yes, you can schedule changes in advance, such as price adjustments, seasonal offers, and special discounts.
Is SmartRestra compatible with POS systems?
Yes, SmartRestra can integrate with various POS systems for seamless ordering, billing, and kitchen management.
Does SmartRestra work for multi-location restaurant chains?
Yes, our enterprise plans allow restaurants with multiple locations to manage all their menus and settings from a single dashboard.
How can I promote my QR menu to customers?
You can print QR codes on table tents, posters, receipts, and social media. Additionally, SmartRestra provides analytics to help you track customer engagement.
